Logistics Tracing Coordinator


It’s not by chance that Challenger is a leading North American freight transportation company.  In 30 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We win as a team when we work as a team, and succeed when our employees succeed.  We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit.  If you’re looking to work for a dynamic, fast-paced, progressive organization then apply with us.


Working at Challenger's Burnaby, BC office the Logistics Tracing Coordinator effectively traces and coordinates loads moving with Challenger partner carriers for key customers to ensure high quality of service and pro-active problem solving.

Duties Include:

  • Monitor freight moving with third party carriers and update status of shipment in the computer database
  • Communicate with partner carrier drivers by providing dispatch information and answer load related questions
  • Advise Customer Service promptly of any impending service failures
  • Entering  and updating customer orders
  • Maintain files containing up to date ICC and insurance certificates for partner carriers
  • Order adjust load information in computer (bill of lading #, pcs and weight) as received by phone or POD
  • Assist with forming relationships with quality carriers who will assist Challenger in moving customer freight within the guidelines set out by Challenger
  • Assist with assessing the market and the traffic lanes serviced by partner carriers to determine availability of equipment
  • Filing and other administrative duties


  • One year transportation related experience considered an asset
  • Effective geographical knowledge of Canada and the U.S.A.
  • Minimum of a high school diploma required
  • Exceptional communication skills (verbal and written)
  • Ability to work on your own as well as a team player
  • Strong attention to detail
  • Good analytical and problem solving techniques
  • Working knowledge of MS Office and ICC computer programs
  • Take the initiative to become more involved in the department


  • Monday to Friday: 8:00 am to 5:00pm

 No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted.


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